Aero Sensor Limited - Refund Policy
Last Updated: 23rd June 2026
At Aero Sensor Limited, we are committed to ensuring our customers are always delighted with their purchases. Your satisfaction is our utmost priority, which is why we have a customer-friendly refund policy to ensure you have a positive shopping experience.
Please take a moment to familiarise yourself with the terms of our Refund Policy:
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14-Day Return Window: Aero Sensor Limited accepts returns within 14 days from delivery of the last item in your order. If for any reason you are not satisfied with your purchase, simply return the product in its original, unopened packaging within this time frame.
- How to request a cancellation or return: If your order has not yet been fulfilled, you can request a cancellation. If your order has been delivered and is within the return window above, you can request a return. To start a cancellation or return request, sign in using this link: Cancel or return an order.
- Return Shipping: The cost of return shipping is the responsibility of the customer. We recommend that you use a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
- No Restocking Fees: Unlike many other companies, we do not charge a restocking fee. The full value of your purchase, less any shipping or handling costs, will be refunded to you.
- Final Sale Items: Any items marked as 'Final Sale' are not eligible for return or refund, unless the product is faulty. If you receive a faulty 'Final Sale' item, please contact our customer service team immediately for assistance.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
This policy is in line with and respects statutory rights under the Consumer Rights Act 2015 in the United Kingdom.
If you need any further clarification regarding our refund policy, or if you have any other questions or concerns, our customer service team is always available to help. We strive to provide you with a seamless and satisfying shopping experience at all times.
Aero Sensor Limited reserves the right to amend this policy at any time without prior notice. By making a purchase on Aerosensor.tech, you are accepting and agreeing to this policy and any subsequent changes.